Jeremy Waters

Meet Jeremy Waters

Office Manager

If you have ever stopped by Waters Body Shop or called our Mattoon office, chances are you have spoken with Jeremy Waters. As our Office Manager, Jeremy is the friendly face and welcoming voice of our daily operations. He makes it his personal mission to ensure that every driver who reaches out to us receives top-tier care and honest guidance from start to finish. By combining his deep family roots in the auto repair industry with a solid college background, Jeremy plays a major role in keeping families across the Mattoon-Charleston area moving safely on the road.

We know that dealing with a car accident can be incredibly stressful and overwhelming. That is exactly why Jeremy works hard to create a relaxed, welcoming environment the second you walk through our doors. As your main point of contact, he takes the guesswork out of the repair process by breaking down timelines and steps for repair. Jeremy works closely with our technicians, your insurance provider, and you to keep everyone on the same page, making sure your services are smooth, clear, and completely hassle-free.



A Lifelong Family Tradition in Auto Repair

For Jeremy, fixing cars is not just a job—it is a proud family legacy. He is the third generation of the Waters family to dedicate his career to the auto collision business right here in Illinois. Growing up around the shop, Jeremy learned the core values of true integrity, hard work, and accurate craftsmanship directly from the family members who built the business from the ground up. He truly understands that a family-owned shop relies entirely on the trust of the community.

This deep history gives Jeremy a natural understanding of collision repair and the details of insurance claims. He knows how the auto industry has evolved since our shop first opened its doors back in 1960. By watching his family adapt to changing vehicle technologies over the decades, Jeremy has learned how to perfectly blend classic, hometown customer service with state-of-the-art repair standards. This ensures our shop offers the advanced technical care your modern vehicle needs while keeping the warm, neighborly feel you deserve.

Education and Professional Background

Along with his hands-on experience at the shop, Jeremy earned his Bachelor’s Degree from Eastern Illinois University. His time in college helped him develop strong leadership skills, clear communication methods, and modern business management practices. These tools are incredibly important for keeping a busy collision repair office organized and running on time every single day.

This combination of local higher education and real-world shop experience allows Jeremy to keep our front office operating seamlessly. By using modern scheduling and digital management systems, he helps our shop run efficiently so we can get your vehicle back to you as quickly as possible. At the same time, he ensures that we never lose our friendly, small-town touch. His background also makes him an expert at navigating complex insurance paperwork, allowing him to advocate for you and take the administrative stress off your shoulders.

Areas of Expertise and Daily Work

Jeremy specializes in managing our comprehensive auto body and collision repair services, keeping the front office and the garage bays perfectly synchronized. In his daily work, his primary focus is simply providing excellent service to every single customer. He handles our computerized estimating systems, helps coordinate precise color paint matching, and manages the details of your insurance claims so you do not have to worry about them.

He takes immense pride in turning a frustrating situation into a great experience for local drivers. By working directly with insurance adjusters and explaining necessary repairs clearly, Jeremy takes the confusion out of collision care. He also makes sure that every single job is backed by our signature lifetime warranty, giving you total peace of mind. Whether your vehicle needs a quick paintless dent removal after a hail storm or major structural repair following a collision, Jeremy ensures the work is done right the first time.

Interests and Personal Life

When he is away from his desk at Waters Body Shop, Jeremy remains deeply involved in our local community. He loves spending his free time focusing on his faith and his family, which serve as the foundation for how he lives his life and runs the office. These core personal values directly guide how he treats our customers every single day.

Jeremy truly believes that a great local business is built on strong relationships and treating people right. That is why he treats every customer who walks in like a neighbor rather than just a claim number on a clipboard. 

Get Back on the Road With Total Confidence

Whether your car has a minor bumper scratch from a parking lot or needs major collision restoration after an accident, Jeremy and the expert team at Waters Body Shop are ready to help you through it. With over 60 years of family-owned excellence serving our community, you can count on us to handle your vehicle repairs with the honesty, precision, and care you expect.

Are you ready to restore your vehicle to its pre-accident condition? Connect with Jeremy today to get a free estimate or to learn more about our lifetime warranty and workmanship guarantees. Visit us online at Waters Body Shop or give our Mattoon office a call to schedule your appointment!