FAQs

Waters Body Shop

Free Estimates

Lifetime Warranty

Have a body shop-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer free estimates?

    Yes! We provide free, no-obligation estimates for all repair work. When it comes to vehicle repairs, Waters Body Shop is the auto body shop Mattoon, IL relies on for quality service.

  • Are you family-owned?

    Absolutely. Waters Body Shop has been the go-to auto body shop Mattoon, IL residents rely on, family-owned and locally operated since 1960.

  • Do you work with insurance companies?

    Yes, we work with all major insurance providers and can help guide you through the claims process at our collision repair shop in Mattoon, IL.

  • How long will my repair take?

    Repair times vary depending on the damage, but our collision repair shop in Mattoon, IL will give you a clear timeline during your estimate.

  • Can you match my car's paint color exactly?

    Yes, our collision repair shop in Mattoon, IL uses advanced color-matching technology to ensure a seamless finish.

  • Do you offer a warranty on repairs?

    We stand behind our work at our auto body shop in Mattoon, IL with a limited lifetime warranty on all body repairs.

  • Is an appointment required for an estimate?

    Walk-ins are welcome, but appointments are recommended at our collision repair shop in Mattoon, IL to ensure prompt service.

  • Do you offer towing services?

    Yes, our auto body shop in Mattoon, IL can help arrange towing if your vehicle is not drivable. According to LookupAPlate, 69 million vehicle breakdowns occur every year in the U.S., making reliable towing more important than ever.

  • Can you repair both minor and major damage?

    Definitely. From small dents to full collision repairs, our collision repair shop in Mattoon, IL handles it all.

  • What forms of payment do you accept?

    We accept cash, credit/debit cards, and most insurance payments at our auto body shop in Mattoon, IL.